The Nicro d.o.o. company designs and manufactures process equipment for pharmaceutical, chemical and food industry, and waste water treatment devices considering customer satisfaction, fulfilment of their requirements and expectations, assessment of their future needs and the rationality of the installed material and energy used.

We base our business on a trustworthy relationship with customers who must get what they expect: a product of agreed quality and delivered within the agreed time.

Accumulated customer trust is a guarantee for future development of our firm.

By applying proper communication, professional training and engaging all of our employees, but also by adopting new technologies and tools, conditions are created for efficient work and successful business, which will contribute to employee satisfaction

Furthermore, by setting up ambitious, measurable and attainable goals with constant improvement in quality and environmental protection, we aspire to satisfy expectations not only of our customers, but of the owner, employees and our community.

We can proudly say, based on collected data and conducted analyses, which we strive for constant quality improvement, reducing negative impacts on the environment and pollution prevention by application of ISO standards: ISO 9001, Good Manufacturing Practices (GMP), but also of legal regulations.

We continue to develop long lasting relationships with our suppliers at mutual satisfaction.

Nevertheless, in all business segments we regular take into account risks and opportunities with the aim of achieving planned system results, preventing or reducing unwanted effects and accomplishing continuous improvement of our products, services and environmental impact.

Every employee is accustomed to our quality policy and objectives. They acknowledge, understand and practice it through their daily activities.

The principle of a wholesome quality, environmental, health and safety management system in Nicro, is our constant reminder of the achievements and goals we want to achieve by using that system.

This principle governs relations with our employees, business partners and visitors, as well as communication with representatives of government and local institutions, and of course, the community in which we operate

Employee education is a permanent and continuous process that strives to a better understanding of this principle with an accent on the importance of a wholesome management system with a commitment to maintenance and development of each and every one of the individual subsystems.

The Board Members and the Nicro Management team consistently implement this principle with the intention of improving the general understanding and behavior of all employees in accordance with the basic principles of sustainable development.

To achieve the above-mentioned, we are determined to:

• adapt our conducting of business according to sustainable development principles by creating foundations for future generations

• respect the requirements of our business partners and other interested parties, but also, apply legal regulations and standards, as well as Nicro internal rules and regulations

• constantly increase the satisfaction of our customers by offering high quality products and services

• introduce modern methods of process and quality control

• invest in constant development and use of eco-efficient technologies and processes

• protect the environment by preventing pollution, taking proper care of waste and reducing emissions

• permanently improve efficiency in all areas, based on business plans, goals and suitable indicators for monitoring and keeping track of achieved values

• to ensure proper health care and a safe workplace for our employees by identifying and eliminating risks, as well as taking every effort to guarantee safety for Our visitors

• maintain a health and safety management system that was created for the purpose of constantly improving our work performance and actively managing risks and opportunities in our business

• ensure a healthy and safe environment for all stakeholders (employees, contractors, local communities, visitors and customers) built on culture

• persistently encourage our employees, through appropriate training, to contribute our the wholesome management system through understanding, development and maintenance

• establish, regularly evaluate and improve communication with employees, representatives of government institutions and the local community, with whom we want to share our principles, goals, progress and achievements in all our activities